{"id":377,"date":"2026-05-14T03:19:44","date_gmt":"2026-05-14T02:19:44","guid":{"rendered":"https:\/\/rdc.net.ua\/pytannya-ta-vidpovidi\/"},"modified":"2026-06-08T01:32:27","modified_gmt":"2026-06-08T00:32:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/rdc.net.ua\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"oxy-container-377-100 oxy-container fw-container faq-background\"><section class=\"oxy-container-377-101 oxy-container responsive-section hero-section\"><div class=\"oxy-container-377-102 oxy-container hero-home-wrapper\"><div class=\"oxy-container-377-103 oxy-container hero-home-left-col\"><h1 class=\"bde-heading-377-104 bde-heading hero-h1\">\nFAQ\n<\/h1><div class=\"oxy-text-377-105 oxy-text hero-subheading-texdt\">\nTo make things easier for you, we have prepared answers to the key questions about our products\n<\/div><\/div><\/div><\/section><\/div><div class=\"oxy-container-377-107 oxy-container fw-container\"><div class=\"oxy-container-377-108 oxy-container responsive-section budivelni-about-section\"><div class=\"bde-accordion-377-110 bde-accordion\"><div class=\"bde-accordion__content-wrapper-377-111 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-111\" aria-controls=\"accordion-panel-111\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >1. What is the minimum order quantity?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-111\" aria-labelledby=\"accordion-button-111\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-377-113 bde-text about-text-rich\">\nFrom 38 m\u00b3 (76 m\u00b3 or more is recommended for the most competitive pricing). We specialize in wholesale supply.\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-377-121 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-121\" aria-controls=\"accordion-panel-121\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >2. What production capacity can you provide?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-121\" aria-labelledby=\"accordion-button-121\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-377-135 bde-rich-text about-text-rich specs-rich-text breakdance-rich-text-styles\">\n<p data-start=\"1489\" data-end=\"1608\">Our production capacity reaches up to 1,000 tons of wood pellets and hundreds of cubic meters of sawn timber per month.<\/p><p data-start=\"1610\" data-end=\"1676\">We ensure regular and reliable deliveries for long-term contracts.<\/p>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-377-123 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-123\" aria-controls=\"accordion-panel-123\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >3. What is the difference between Grades A, B, and C?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-123\" aria-labelledby=\"accordion-button-123\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-377-131 bde-rich-text about-text-rich specs-rich-text breakdance-rich-text-styles\">\n<ul role=\"list\"><li data-section-id=\"1s8sgel\" data-start=\"121\" data-end=\"250\">Grade A (Premium): Minimal defects, smooth surface, ideal for premium interior applications.<\/li><li data-section-id=\"1v3ii9b\" data-start=\"252\" data-end=\"374\">Grade B (Standard): May contain small knots and minor cracks, offering an excellent balance between quality and price.<\/li><li data-section-id=\"krpmya\" data-start=\"376\" data-end=\"507\">Grade C (Economy): May contain knots, defects, and slight warping. Commonly used for structural and non-visible applications.<\/li><\/ul>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-377-125 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-125\" aria-controls=\"accordion-panel-125\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >4. How is the product packaged?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-125\" aria-labelledby=\"accordion-button-125\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-377-133 bde-rich-text about-text-rich specs-rich-text breakdance-rich-text-styles\">\n<ul role=\"list\"><li data-section-id=\"fpkj5n\" data-start=\"928\" data-end=\"996\">Sawn timber is wrapped in stretch film and secured on pallets.<\/li><li data-section-id=\"ib7hw3\" data-start=\"997\" data-end=\"1062\">Wood pellets are packed in 15 kg bags or 1,000 kg big bags.<\/li><li data-section-id=\"150wz3v\" data-start=\"1063\" data-end=\"1158\">All products are labeled and protected against moisture and damage during transportation.<\/li><\/ul>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-377-127 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-127\" aria-controls=\"accordion-panel-127\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >5. Do you offer custom manufacturing?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-127\" aria-labelledby=\"accordion-button-127\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-377-132 bde-rich-text about-text-rich specs-rich-text breakdance-rich-text-styles\">\n<p data-start=\"852\" data-end=\"973\">Yes. We manufacture sawn timber to order according to the required dimensions, grades, and processing specifications.<\/p><p data-start=\"975\" data-end=\"1044\">Production lead time is 7\u201314 days, depending on the order volume.<\/p>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-377-129 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-129\" aria-controls=\"accordion-panel-129\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >6. What are your delivery and payment terms?<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-129\" aria-labelledby=\"accordion-button-129\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-rich-text-377-134 bde-rich-text about-text-rich specs-rich-text breakdance-rich-text-styles\">\n<ul role=\"list\"><li data-section-id=\"jzupf1\" data-start=\"589\" data-end=\"659\">Delivery within Ukraine: via logistics providers or self-pickup.<\/li><li data-section-id=\"15uhii4\" data-start=\"660\" data-end=\"746\">Export: we arrange international deliveries to more than 15 countries worldwide.<\/li><li data-section-id=\"1lzael3\" data-start=\"747\" data-end=\"860\">Payment: bank transfer (VAT included). Advance payment or payment according to contract terms is available.<\/li><\/ul>\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ To make things easier for you, we have prepared answers to the key questions about our products 1. What is the minimum order quantity? From 38 m\u00b3 (76 m\u00b3 or more is recommended for the most competitive pricing). We specialize in wholesale supply. 2. What production capacity can you provide? Our production capacity reaches [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_oxygen_hide_in_design_set":false,"_oxygen_tags":"","footnotes":""},"class_list":["post-377","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/pages\/377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/comments?post=377"}],"version-history":[{"count":2,"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/pages\/377\/revisions"}],"predecessor-version":[{"id":431,"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/pages\/377\/revisions\/431"}],"wp:attachment":[{"href":"https:\/\/rdc.net.ua\/en\/wp-json\/wp\/v2\/media?parent=377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}